39 Ideas    91169 Votes    43 Comments    0 Ideas Implemented
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Ruthr's Profile

  • 10
    Points

    Finding how much a cst has use of their Quill cash is not simple. I just expended 45 mins or more with a cst explaining where she use her Quill cash. I believe invoices should show to the Cst how much of Qcash they have used in their order, when invoice if printed. I have to count pennies for this cst. who was very upset we were stilling her money.

    0 Comments »   Posted to  Programs 
  • 10
    Points

    Hello-the person that recently ordered through Quill is no longer with our company. Why doesn't the Points that she acquired get transferred over to the new replacement person? The Points belong to our company not the person who did the ordering. Please advise and thanks.

  • 10
    Points

    would love to see Dunkin Donut gift cards come back

  • 10
    Points

    I would like to see more boxes of individually wrapped snacks in the rewards program. Things like nuts, granola bars, fruit snacks, olives etc.... that could be put out in the employee lounge. The old rewards program used to have them on occasion.

    1 Comment »   Posted to  Product Ideas 
  • 10
    Points

    Quill is always reaching out asking what they can do to improve their service. Quill says they are listening. But in my opinion, Quill never makes the necessary changes that makes me want to shop at Quill. Why can't you just offer an item to us at a sale price? Why must we spend $125.00 to take advantage of copy paper at $39.99, or spend $99.00 to take advantage of post-it pads for $1.00 or whatever the required amount is, in order for us to take advantage of a sale item. That's not a sale at all. Why would I spend unnecessary money like that? Quill is always trying to get us to buy their membership. I don't want to spend money on a membership. I would just like to see lower prices and better offers. Please consider making some changes that benefit all of us.

  • 10
    Points

    Hello, I'm in Educations sales and a customer is suggesting that the snack items/ asst snack boxes that contain nuts have a larger warning on the main image so it stands out.

  • 10
    Points

    Customers have come to me about prices changing while they are waiting on their POs to be approved. I think it might clear up some confusion if there was a note letting them know prices are subject to change and how to go about getting an official quote if needed.


    Customers ask if there is a button that will empty their cart completely. If they build a cart and send it to their account manager for a quote, they have to go back through and delete the items from their cart one by one.

  • 10
    Points

    I just place a small order. I used the $10 reward. The shipping was listed as $0 and the handling was $0. When I got to checkout, the handling had changed to $5.99, so the reward was only worth $4.01. I removed the $10 reward and the handling went back to zero. I used the $5 reward and the handling stayed the same, so that's what I stuck with. Not sure if this is a glitch or something that we need to keep an eye on.

  • 10
    Points

    Please!!!! bring Quill Cash back , it was an awesome reward to have . I was able to buy snacks for the office with the Quill Cash.

  • 10
    Points

    Please bring back the monthly calendar. That whole office looked forward to it every month!

  • 10
    Points

    Self-service is a pain point for buyers using a single profile to purchase for more than 1 account. When they go to their order history, they can only view the orders placed on the account from which they last placed a web order.


    We need a drop down or other solution that will provide them with the ability to easily switch the order history view from the default billing address/account to any others.

  • 10
    Points

    With the new rewards program the points are way too high to get the gift cards. 3,000 points (Spend $3,000) to get a $100 gift card for example is ridiculous. Back when we had the coupons it was like spend $325 and get a $25 gift card. It's pretty much impossible to get anything good with this new rewards program. Quill is already a little high on the products to begin with. I stayed with Quill forever because of the rewards. I'm considering leaving Quill and going somewhere else cheaper. This new rewards program is horrible. And my company spends close to $2,000 a month with Quill. Please lower the points needed and I will reconsider staying. It should be more like 325 points for $25 gift card or $1,300 for the $100. Then at least its the same value as the coupons you used to let us use.

    2 Comments »   Posted to  Programs 
  • 10
    Points

    I've posted and suggested many times that your pricing is so much higher than other vendors, especially compared to WB Mason. Quill is a good company, with good products and good service, but I cannot justify paying the prices that you charge. Black flair markers #8430152 at WB Mason is $19.49 and $29.99 at Quill. Why? We are not talking just a small difference. This is huge. You call us, send surveys and ask us to order from you and join your Membership. But are you really listening to what we need? We need better and competitive pricing. Please review.

  • 10
    Points

    We utilize both the Quill "savings calendar" and the "Doodle calendar" - so it would be nice if they were updated/posted each month by the 2nd. It's the 13th now and January is still up there. Thanks!

    https://www.quill.com/free-workplace-signs/cbx/107.html

  • 10
    Points

    It is always the more of an item the cheaper the price. Our office has a total of 6 people & we order once a month from Quill, even if we need something I wait until the following month so that I will have the $5.00 off coupon to use. It would be nice if there were other coupons that were usable even if the order was $25 or $30.

  • 10
    Points

    I wish that your free gifts did not expire as early as they do.  Some free gifts expire after a week.  We don't always order weekly.​

    1 Comment »   Posted to  Programs 
  • 10
    Points

    I think I should earn Quill points regardless of whether I use a coupon. I shouldn't have to choose one or the other.

    3 Comments »   Posted to  Programs 
  • 10
    Points

    You should advertise the price match program more. I am just finding out about it today. There are many items we get cheaper from other vendors, but they don't offer coupons or such quick shipping. I think customers would buy more from Quill if they knew about the price match guarantee.

    1 Comment »   Posted to  Programs 
  • 10
    Points

    It would be nice if you had a variety each month and not just one option for gift cards! Our favorite is Starbucks. We don't have most of the restaurants and other coffee cards that you have available. And we definitely do not need any candy/cookies/stuff in the office. :)

    1 Comment »   Posted to  Programs 
  • 10
    Points

    Instead of the inexpensive "Free Gifts" and high minimum amounts.

     

    Why not a rewards program for nicer gift or gift cards that your points collect over time- no expiration. I would love that./

    1 Comment »   Posted to  Programs 

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Your Ideas. Your Vote. Your Voice. A Better Quill.com for Everyone

The path to a Quill.com that’s better for everyone starts with a single idea.  Quill Ideas was developed to give everyone a way to share thoughts and ideas that can make your workday easier. Whether you have an idea about products, services or an innovative way to improve your shopping experience, we want you to let us know.  Be part of the community and let your voice be heard. By working together, we will create the best Quill.com.

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Your Ideas. Your Vote. Your Voice. A Better Quill.com for Everyone

The path to a Quill.com that’s better for everyone starts with a single idea.  Quill Ideas was developed to give everyone a way to share thoughts and ideas that can make your workday easier. Whether you have an idea about products, services or an innovative way to improve your shopping experience, we want you to let us know.  Be part of the community and let your voice be heard. By working together, we will create the best Quill.com. 

How can I participate?

Quill Ideas is an open innovation community. As a registered Quill Ideas member, you will be able to submit your own ideas, vote on ideas, and add a comment to ideas that have been submitted. Log in and start sharing your ideas.  Visitors can feel free to browse and read the ideas that others have posted.  Not a member? Register here. 

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Any ideas that will help make a better Quill.com for you and other businesses are encouraged.  We ask that you post in a professional manner. Any message that is deemed inappropriate will be removed from the site. Our rules for appropriate posting behavior can be found in our Terms of Use. 

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Score points just by participating. The more you participate the more points you earn.  You can earn them by submitting, commenting and voting on ideas.  Submitting an idea is worth the most points with commenting second and voting third.

When you reach certain point levels, we will recognize you with a ribbon that will be proudly displayed next to your user name.  You can earn multiple ribbons, and top users will be awarded a virtual trophy.

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I have a general comment. Where can I leave feedback? 

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If you have questions about the Quill Ideas community, please feel free to e-mail us.

What happens after I submit an idea?

All ideas will be reviewed. However, all ideas may not enter the status cycle.

Our status levels are as follows: Revise and include the appropriate status icon next to each status

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When you register to use the site, you will create a screen name and that will be your name when you post ideas and comments. For added privacy, you will want to pick a unique screen name rather than using your real name. Remember the ideas you post will be seen by any visitor. Read our Privacy Policy to learn how your Quill Ideas account information is handled.

Will my personal information be easily accessed by others?

No. All postings are anonymous and you are only identified by the unique screen name that you have created. Other users will never be able to contact you directly. In certain circumstances, the site moderator may need to contact you through the e-mail address that you provided during account setup. 

How are ideas selected for execution?

Online votes and comments are used to help get ideas developed. Ideas that receive the most votes have a higher chance of being considered. Also, an idea may be selected because it appears to have a potential for success.

How do voting and comments work? 

As a registered user, you can vote on every idea once.  A voting icon is shown next to the idea. Just click to vote on your favorites. It’s that simple.  Each vote is worth 10 points.  A vote up will add ten points and a vote down will take away 10 points.  The idea’s score can be found beneath the voting icons. The higher the points the more popular the idea is.

Read and make comments on a specific idea by clicking on an idea title.  Comment on ideas as many times as you like. There is no limit.  Comments do not earn an idea points. 

Our site moderators will leave comments as well.  These users are identified with a User-added image icon.

Does every idea get a response?

Due to the amount of posts, we won’t be able to respond to every posting. If your idea is moved to the formal review step, you can expect to receive e-mail updates from us.  We will keep you informed if your idea is recommended for implementation and notify you of any status changes. 

Do I get recognized if my idea is selected?

If your idea is implemented, we may give you credit on the site, but there is no monetary compensation. Take a look at our Terms and Conditions to learn more.

Is there a moderator on Quill Ideas?

Your ideas and comments are not reviewed before they are posted.  Any postings that violate the Terms of Use will be removed. When appropriate, we will respond to comments in a timely manner. Profanity will not be tolerated. A filter for profanity is in use. Ideas or comments that include profanity will be blocked from posting until the profanity is deleted. Users with repeated violations will receive an initial warning and possible banning from the site.  Take a look at our terms and conditions to learn more.

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Terms of Use

Welcome to the Quill® IdeaSM website (the “Site”).  The Site is operated by Quill Lincolnshire, Inc. (together with its affiliates and subsidiaries, “Quill.com”, “we” or “our”).  Your use of the Site is governed by these Quill Ideas Terms of Use (the “Terms of Use”), as well as the Quill.com Terms and Conditions (in the event of any conflict between these Terms of Use and the Quill.com Terms and Conditions, these Terms of Use will control).  Please read these Terms of Use carefully, because they constitute a legal agreement between you and Quill.com.  By registering on, accessing, browsing, or using the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.  If you do not agree to these Terms of Use, please terminate your use of the Site.  Quill.com reserves the right to change these Terms of Use.  You should check these Terms of Use periodically - by using the Site after we post changes to these Terms of Use, you agree to accept those changes, whether or not you actually reviewed them.  These Terms of Use were last updated on March 24th, 2014. 

1. General. 
The Site allows you to submit your ideas, expression of ideas, or other materials (collectively, a “Submission”) to Quill.com for its review and consideration.  Do to the volume of submissions, Quill.com may not be able to respond to, or publish, every Submission made to the Site. 

2. Your Representations.
By making a Submission to the Site, you agree, represent and warrant that: 
(i) You have carefully read these Terms of Use, and you have voluntarily provided your Submission to Quill.com. 
(ii) Your Submission is your own original work, and you have all necessary rights to provide your Submission to Quill.com. 
(iii) Providing your Submission to Quill.com does not establish a confidential relationship or obligate Quill.com to treat your Submission (or any related materials) as secret or confidential. 
(iv) Quill.com has no obligation, either express or implied, to develop or use your Submission, and no compensation is due to you or anyone else for any inadvertent or intentional use of your Submission, related ideas, or ideas derived from your Submission. 
(v) If your Submission is the subject of a pending or issued patent, you have disclosed, or will disclose, that fact to Quill.com.  (To the extent you hold such a patent, we acknowledge that no license under any patent is herein granted to Quill.com.  Any license to use a patented Submission shall be in the form of a written contract, in which event our obligations will be only those described in such contract.) 
(vi) Quill.com will give your Submission the consideration which it determines, in its sole judgment, to be appropriate. 
(vii) Quill.com, directly or indirectly, may be working on a similar idea, or already know of such idea from other sources.  Neither the discussion or negotiations between Quill.com and you relating to the possible purchase or license of your Submission, nor the making of any offer for the purchase or license of your Submission, shall prejudice Quill.com in any way, or be construed as recognition of the novelty, originality, priority, other rights or value of your Submission. 
(viii) If we determine that you have violated these Terms of use, you may be barred from accessing the Site, and we may pursue any remedies available to us. 
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3. License of Your Submission; Option to Purchase. 
(a) You grant to Quill.com and its designees a perpetual, irrevocable, non-exclusive fully-paid up and royalty-free license to use any ideas, expression of ideas or other information, content or materials in your Submission (collectively, “Materials”) without restrictions of any kind and without any payment or other consideration of any kind, or permission or notification, to you or any third party.  This license shall include, without limitation, the irrevocable right to reproduce, prepare derivative works, combine with other works, alter, translate, distribute copies, display, perform, license the Materials, and all rights therein, in the name of Quill.com or its designees throughout the universe in perpetuity in any and all media now or hereafter known, and shall also permit Quill.com and its designees to use portions of the Materials you submit, rerecord or modify any audio tracks or visual images you provide, rewrite any Materials you submit, and/or incorporate other materials, either created by Quill.com and its designees or licensed from third parties, with the Materials you submit.  Any such works shall be deemed Materials owned by Quill.com and shall not be subject to your approval or payment by Quill.com of any compensation to you.  We shall have the right, but not the obligation, to use your name, photograph, likeness, voice, performance, biography and other information about you in connection with the Materials you submit.  You also agree that we are free to use any of the Materials or any comments, information or ideas contained in any content or communication you submit to us or the Site, without notice, compensation or acknowledgement to you, for any purpose whatsoever, including but not limited to advertising and marketing, modifying the Site and developing products and services. 
(b) Quill.com shall have the exclusive option to purchase from you and acquire all right, title and interest, including, without limitation, any copyrights and other intellectual property law in and to the Materials you submit, which rights shall include, without limitation, the irrevocable right to reproduce, prepare derivative works, combine with other works, alter, translate, distribute copies, display, perform, license and apply for copyright registration for any or all of the Materials, and all rights therein, in the name of Quill.com, or its designees throughout the universe in perpetuity in any and all media now or hereafter known.  The option shall be exercisable by us from the date you submit the Materials until one year from that date.  If we exercise the option, you agree to accept payment in the amount of $1,000 USD, and you agree to execute, acknowledge and deliver such other instruments consistent with an assignment of the intellectual property as may be reasonably necessary to carry out or effectuate the purposes or intent of the assignment of the Materials.

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You are responsible and liable for your activities on the Site.  Below are some, though not all, violations that may result in the termination of your access to the Site.  You agree not to do any of the following actions while using the Site:


· harass, stalk, threaten, embarrass or cause distress or discomfort upon another participant, user, or other individual or entity;
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The Site does not knowingly collect or solicit personal information from anyone under the age of 13, or knowingly allow such persons to post to the Site.  If you are under 13, please do not attempt to post or send any information about yourself to us, including your name, address, telephone number, or email address.  If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible.

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If you believe any Content on the Site infringes your copyright or trademark rights, you may request such Content be removed by following the notice and take down procedures described in the Quill.com Terms and Conditions. 

8. Comments, Complaints and Questions.
We welcome your feedback about the Site.  However, any comments, ideas, notes, messages, suggestions or other communications sent to the Site shall be and remain the exclusive property of Quill.com, and we may use all such communications in any manner, including reproducing, disclosing and publishing such communications, all without compensation to you.  Should you have any questions or complaints regarding violations of these Terms of Use, please contact us.